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| POLICIES |
| A. Overview |
| B. Information We Collect |
| C. Our Use and Disclosure of Information |
| D. Information Security |
| E. Accessing and Changing Your Information |
| F. Contacting Us |
| G. Current Policy |
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| A. Overview |
We are committed to protecting your private information. That’s why we take privacy and security on our website very seriously. It is important for you to know what information we collect when you visit our website, how we use the information, and your options about how we use it. At Sigmatex, your trust is our most important asset.
In the policies that follow, the words "we," "our," and "us" refer to Sigmatex Corporation, and the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified or contacted, such as your name, address, e-mail address, telephone number, etc.
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| B. Information We Collect |
Personal Information |
Sigmatex may collect personally identifiable information from you to conduct business with you and to provide you with the best possible online experience. We collect only what is necessary. Some examples of instances in which we collect information are when you register on our website, request our catalog, place an order with us, or subscribe to get our e-mail updates. We also gather your personal information when we engage in e-mail or telephonic communications with you. And, when appropriate, we must ask you to provide personal financial information as well.
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| C. Our Use and Disclosure of Information |
When you make a purchase at sigmatexinc.com, we know it takes trust. You need to feel confident that your personal information is secure. We value your trust and are committed to protecting your privacy. That’s why we make every effort to safeguard your name, address, phone number, e-mail address, and credit card information.
With Sigmatex, you have our pledge that we will never sell, rent, or otherwise release any personal information to anyone that is not part of our team. The information you have shared with us will be used only to help us serve you better and make your shopping experience as pleasant and rewarding as possible.
To serve you, we may share your information with third-party service providers that work as part of our team. Such providers may provide support to us or help us market our products and services. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with our products and services.
We may also, in certain instances, disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact, or bring legal action to protect your rights or the rights of Sigmatex or others. We may also disclose your personally identifiable information when we believe it is required by law.
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| D. Information Security |
Secure Use |
To guard your information, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name, and address so only authorized users are able to access your information.
(Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.)
The result of these security measures is that we fully protect all of the vital data that travels to and from our site. How does it all work? Read on… |
How Internet Security Works |
When you place an order on sigmatexinc.com, the information is encrypted, or scrambled, with a unique code. Only an authorized party is given a unique key to unlock the coded information. The key code is extremely intricate so as to keep an unauthorized party from figuring it out.
This information encryption is performed with SSL (Secure Sockets Layer), which is a set of safety rules followed by all computers connected to the Internet. You can tell that the SSL is working if you see an “s” at the end of your browser’s address line: https. You could say that the “s” on the end stands for “secure.”
To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please call us at Toll Free +1-888-765-4455.
Together, the encrypted key code and the SSL guard against prying eyes; they provide assurance that no one will tamper with the information traveling into and out of our site. In this way, we verify that all parties using any secure information associated with our site is authorized to do so.
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| E. Accessing and Changing your Information |
To access your account information, click on My Account and update the information as desired. The information in My Account is linked to several other areas of the site. That means information can be viewed and modified while performing other tasks on the site. For example, billing information updated during a current checkout session is automatically updated in My Account also.
My Account allows you to store and update such information as the following:
- Sign In Details
- Company and Contact Details
- Billing Details
- Order Status and History
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Sign In Details |
Your User Name and Password allow you to access your private account. This information also grants access to your shopping cart during checkout. You can update your contact information any time by supplying new details. An email confirmation will be sent to confirm the update. |
Company and Contact Details |
You can update your primary contact phone and shipping address quickly and easily in My Account. This address is automatically filled in when you checkout to make the purchase process more efficient. As well, if there are any changes in your business information, you can make modifications here. |
Billing Details |
For your safety, we do not save credit card information online. All other billing information is easy to access and update. For faster checkout, your billing address is automatically filled in when you make a purchase. |
Order Status and History |
All customers can look up a single order using the link on the website. Registered customers can check their full order history in My Account. We store all past purchase information in My Account so that registered customers can track specific order details by order number or order date. Every order during a specific period is available to view.
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| G. Current Policy |
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If our information practices change in the future, we will notify you by posting the policy changes on our website.
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| Effective Date: This policy was last updated on 6/01/08. |
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